What can I do with 15 web procs and 1 GB of memory?

The simple answer is - a lot. With 10 concurrent web processes and 1 GB of memory you can have 15 PHP pages being loaded each using up to 100 MB of memory! Those processes will run extremely fast allowing for hundreds of concurrent viewers. For example, a modern WordPress site using a fast [...]

2023-04-23T16:42:26-07:00April 5th, 2018|, |

I can’t send or receive email

We monitor your account for bad behavior and use a firewall to block anything we detect. If you suddenly can't send or receive email your IP address might be blocked. If you suspect your IP address is blocked please send us your IP address and we'll be happy to take a look. If you don't [...]

2018-04-04T11:23:48-07:00April 4th, 2018|, |

Why no unlimited?

There is no such thing as unlimited. Can you get unlimited electricity? How about gas? Same thing applies to Internet bandwidth, disk space, memory and CPU. These are all finite resources. Instead of allowing a free for all, or allocating a huge amount up front but then charging 100x as much for the next MB [...]

2018-04-04T10:54:58-07:00April 4th, 2018|, |

How do you safeguard my website from DDoS attacks?

As a NetGate customer, you get AWS Shield Standard at no additional cost. AWS Shield is a managed service that provides protection against DDoS attacks. AWS Shield Standard provides protection against common and most frequently occurring infrastructure (layer 3 and 4) attacks like SYN/UDP floods, reflection attacks, etc. to help keep your site available.

2018-04-04T09:46:34-07:00April 4th, 2018|, |

Can you help me configure my email application?

We don't officially provide support for 3rd party apps or devices (Outlook, Apple Mail, etc,). There are just too many apps, devices and versions for us to have any hope of being able to provide support. If Apple can't keep up, check out their support docs, with all the combinations of Mac OS and Apple [...]

2018-04-25T18:10:08-07:00January 12th, 2017|, |
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