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Background

NetGate Internet was founded in 1994 with the intent to bring you the finest in Internet Hosting and Access services.

The company was founded on a few fundamental philosophies. First and foremost is our belief in providing the very best customer service and support. A strong commitment to deliver to you only the finest in innovative leading edge technologies. And, to use only the best foundation technologies to tie it all together. By combining those philosophies we bring to you a class of products and services unmatched in the industry.

Internet Hosting Services

We are a pioneer in the Hosting industry, providing exceptional Hosting services to customers around the globe since 1995. We began our journey into the Hosting services market by modifying the source code to the NCSA web server to allow for virtual hosting. And, even though we no longer use that code, we continue to innovate. Our current Hosting services are built around a modified version of Apache allowing us to offer you quality of service guarantees unmatched in the shared Hosting market space.

Support

At NetGate we understand that publishing a website can be a process of learning. We pride ourselves in offering our customers unparalleled support. We provide you with a rich environment and expect you to have questions. And, when you do, we're happy to provide a responsive and thorough answer.

Highest Quality Servers and Connections

Connections and server performance are the keys to providing reliable fast Hosting services. We utilize industry standard Intel based servers running a commercial UNIX (BSD/OS). This combination allows us to offer you a highly reliable high security environment.

NetGate has built a network infrastructure that offers you a significant amount of bandwidth and enhanced connectivity. Our network infrastructure includes multiple DS3 (45 Mbps), OC48 (1.2Gbps), OC12 (622 Mbps), and OC3 (155 Mbps) connections directly to all the major backbones (UUNET, SPRINT, Genuity, and MCI). We also have access to a OC3 (155 Mbps) continental jump link which will allow us to pick up the major backbone providers on the east coast without having to cross sometimes congested internet (inside the providers themselves) links.

Internet Access Services

We support Macintosh, Windows, and UNIX customers. Our open software policy allows you to select and use the tools that most closely meet your requirements. We're happy to help you set up and use any Internet access software (PPP based access software, e-mail client, news reader, web browser, etc.). If you're just getting started we're glad to recommend a set of graphical tools and applications which we feel are of high quality. Whether it's a Macintosh, Windows, or UNIX system NetGate can get you connected to the Internet quickly and easily.

Highest Quality (All Digital) Access Facilities

Providing 100% all digital fiber access facilities allows us to offer you the highest quality Internet access service available in the nation. We strive for 100% up time of all equipment and services, no one can guarantee you 100% up time, but we'll do our best to ensure that the services you need are available to you when you need to use them. It really doesn't make much difference if the equipment is up if you can't connect because of busy lines. To minimize the probability of getting a busy signal we have selected a very low average user to modem ratio. We have standardized on the use of Cisco routers, Cisco and Lucent digital communications servers. We believe this combination of equipment enables us to offer you the very highest quality data connections possible.

Highest Quality Connections

Connections and server performance are the keys to providing reliable fast Access services. NetGate has built a network infrastructure that offers you a significant amount of bandwidth and enhanced connectivity. Our network infrastructure includes multiple DS3 (45 Mbps), OC12 (622 Mbps), and OC3 (155 Mbps) connections directly to all the major backbones (UUNET, SPRINT, Genuity, and MCI). We also have access to a OC3 (155 Mbps) continental jump link which will allow us to pick up the major backbone providers on the east coast without having to cross sometimes congested internet (inside the providers themselves) links.

Why Your NetGate Connection is Better

We have done extensive benchmark testing to derive a minimum per service bandwidth allocation. What this means is that if you're using a 56 Kbps modem your throughput will not be limited because you're sharing a network connection with too many other customers. We've allocated a pure pipe that is large enough to handle 100% full time data transfer by all connected customers. It's not likely that you'll ever need, or be able to utilize the capacity of the infrastructure but it is nice to know that our hardware is capable of delivering to you the maximum theoretical bandwidth possible. We will continuously monitor performance and upgrade our equipment as necessary to guarantee you will never compete with others for bandwidth. If you don't know what any of this means don't worry. We just wanted you to understand that we've built our systems to offer you the best performance possible.

At NetGate we believe the Internet offers us the opportunity to bring you some truly innovative services to help you on your journey through the vast amounts of information available. Each service offers a unique set of features that consistently delivers the features you demand at a price you can afford. These services in combination with our commitment to high quality service and support allow us to bring to you the best Internet Hosting and Access services available anywhere.